The role of human resources, including that at Vassallo Group, has undergone a massive shift in recent years, with organisations around the world reimagining how they attract, support, and retain talent. “I feel that as time goes by, people’s expectations – from their employer, their role, and themselves – have grown and changed dramatically,” explains Lee Xuereb, Chief People Officer at Vassallo Group.
“A lot of it is generational and cultural, but world events have also shaped these expectations. People today are clearer about what they want and less willing to accept anything else.” For Vassallo Group, the importance of valuing employees has always been embedded in its DNA.“At Vassallo Group and its subsidiaries, HR was never just an operational function. The importance we’ve given our employees was always a priority. Before, it was our choice; today, it’s a must. If employee wellbeing isn’t a priority, you risk losing your people.”
Digitalisation has also played a key role in reshaping HR. From analytics and reporting to data-driven decision-making, technology has helped streamline once time-consuming processes. “Digital tools make our work faster and more accurate,” Lee notes. “Of course, there’s a learning curve… people often have a love-hate relationship with new systems until they become comfortable with them, but ultimately, the benefits outweigh the challenges.” A strong HR strategy must also align closely with corporate objectives and Vassallo Group has given HR a permanent seat at the strategy table.
This ensures employee-related priorities remain part of the wider business agenda. Looking to the future, workforce development remains a central focus. Through annual training, needs analysis, as well as ongoing appraisals and discussions, the Group ensures its people are equipped for current demands and future opportunities.
As Vassallo Group nears its 80th year, Lee says what he is most proud of is the connectivity between shareholders, management and employees at all levels: “That sense of connection and relatability gives the company its face and its soul. It’s what sets us apart, and it’s what will carry us forward.”
Describe the Group’s next decade in one word: Flourishing.
As a guardian of the Group’s 80-year legacy, what do you hope to leave behind?
A healthy culture of mutual respect between employees of all levels and between all companies